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Most common questions for Q&A widget
Most common questions for Q&A widget

This article includes the most common questions for Q&A widget. If you can't find the answer in this doc, please contact us.

Yen Ma avatar
Written by Yen Ma
Updated over a week ago

Table of contents:

1. Can Ryviu import questions and answers?

2. Can Ryviu export questions and answers?

3. How can I edit questions and answers?

4. How can I check questions before publishing on my store?

5. Can I translate text?

1. Can Ryviu import questions and answers?

Yes, Ryviu supports importing Q&A via CSV file. Please take a look at the details of this article.

2. Can Ryviu export questions and answers?

You can export Q&A in Q&A dashboard, click on the product title to open the product.

Click on Export CSV.

3. How can I edit questions and answers?

Ryviu does not support editing Q&A in the Ryviu account. However, you can do that task with CSV file. Please follow the below steps to modify Q&A:

  • Export Q&A to CSV file.

  • Open the CSV file on Google spreadsheets > Edit Q&A > Download CSV file.

  • Import the new CSV file to your Ryviu account by selecting Replace items.

4. How can I check questions before publishing on my store?

From your Ryviu dashboard, you can access Settings > Questions and Answers > Enable option Approving' > Saves your change to approve questions.

5. Can I translate text?

From Settings > Questions and answer > Customize > Language. There are many other setting options that you can customize for the Q&A widget here.

Please click the Save button to save your changes in the last step.

These are the most asked questions regarding the Q&A widget, and I hope this article is helpful.

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