Table of contents:
1. Can Ryviu import questions and answers?
2. Can Ryviu export questions and answers?
3. How can I edit questions and answers?
4. How can I check questions before publishing on my store?
5. Can I translate text?
1. Can Ryviu import questions and answers?
Yes, Ryviu supports importing Q&A via CSV file. Please take a look at the details of this article.
2. Can Ryviu export questions and answers?
You can export Q&A in Q&A dashboard, click on the product title to open the product.
Click on Export CSV.
3. How can I edit questions and answers?
Ryviu does not support editing Q&A in the Ryviu account. However, you can do that task with CSV file. Please follow the below steps to modify Q&A:
Export Q&A to CSV file.
Open the CSV file on Google spreadsheets > Edit Q&A > Download CSV file.
Import the new CSV file to your Ryviu account by selecting Replace items.
4. How can I check questions before publishing on my store?
From your Ryviu dashboard, you can access Settings > Questions and Answers > Enable option Approving' > Saves your change to approve questions.
5. Can I translate text?
From Settings > Questions and answer > Customize > Language. There are many other setting options that you can customize for the Q&A widget here.
Please click the Save button to save your changes in the last step.
These are the most asked questions regarding the Q&A widget, and I hope this article is helpful.