Our app is not using Shopify payment so if it is not cancel your recurring payment when you uninstall our app or cancel your Shopify store.

How to cancel your recurring payment?

Please login to your Ryviu account.
Click on My account link in our site
Click on Cancel to cancel your recurring payment (only with Unlimited member).

You also can do it from My reviews dashboard

  • Log into your Ryviu account.
  • Go to the Settings > My account section
  • Click on the “Cancel” button.
  • Click on "Yes, cancel this membership"

If you just want to downgrade your account, please contact us via Live chat or contact page so we can downgrade your account to our one-time payment membership without any fee.

All the best,

Ryviu team.

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