In this tutorial, you will need the following requirements:

You should note the following issues:

  1. Don’t use Excel to edit reviews export file

After exporting customer reviews from Ryviu, please do not use Excel to edit. Excel will change the format of the CSV file and you will get notified when trying to import to the Reviews Product app by Shopify.

You just use Google Docs to edit the CSV file or edit customer reviews on Ryviu Dashboard as easily.

  2. Don’t click on US date format checkbox

If you want to change the date format of customer reviews, you can change it on settings of Reviews Products app by Shopify.

Don't hesitate to contact us if you need help :)

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