---
title: "Question & Answer section"
description: "It is easy to manage the question and answer of customers on your Shopify store if you're getting the paid membership."
url: https://docs.ryviu.com/en/articles/140-question-and-answer-section
collection: "Ryviu Dashboard"
updated: 2026-11-10
language: en
---

# Question & Answer section

It is easy to manage the question and answer of customers on your Shopify store if you're getting the paid membership.

> **Warning:** The Q&A widget is only supported by Ryviu premium plans

The Q&A section in Ryviu lets you effectively control, manage, and customize customer questions and answers. To access it, please log in to your Ryviu account and navigate to the **Q&A** section.

-   **Statistics**
    
    View the total number of questions, answers, and votes.
    

-   **Question Management**
    
    1.  [Import questions](https://docs.ryviu.com/en/articles/25-import-qanda-from-csv-file.md) from the CSV file.
        
    2.  Filter questions
        
    3.  Search questions by keyword or product handle/ID.
        
    4.  Filter latest, oldest, or top-voted questions.
        
-   **Question Details**
    
    1.  Customer name and email.
        
    2.  Question text.
        
    3.  Product title linked to the Q&A section.
        
    4.  Question status
        
    5.  Question date.
        
    6.  Number of likes and dislikes.
        
    7.  Answer section for adding/removing replies.
        
    8.  Option to delete questions.
        
-   **Optional**
    
    You can select many questions to show/hide or delete at once.
    

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**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!