---
title: "Emails section"
description: "You can manage your email which sent your your customer after for each completed order on this section."
url: https://docs.ryviu.com/en/articles/141-emails-section
collection: "Ryviu Dashboard"
updated: 2026-11-01
language: en
---

# Emails section

You can manage your email which sent your your customer after for each completed order on this section.

In your Ryviu dashboard menu bar, please click on **the Emails** section. This section is divided into two parts: **Analytics,** **Automation, and Email notification**.

### I. Analytics

![](https://staticfiles.gleap.io/ghelparticle/qRSeRKeAvGSA00HrzHP2hXa1YqJMIwqrUL9KUUhmtq2bQP3dxe7nYZZw1Xu98qRKmAloBc0LDzs.png)

It is simple to check the list of emails with the order number, the customer email, and the status of this email.

**‌1.** Showing the general report for sending emails.

**2.** You can filter, order, send, or delete the email with a certain status or add your order# to search.

![](https://staticfiles.gleap.io/ghelparticle/j3koZnp3kza6ic6icOjnYQouIP9zLuWIZpzCZF7J4xgMwxuKod4lWNFMKbHq3tWP9yqhUKrebIo.png)

-   **Order ID.** In your email sections, you can select 50 orders to remove (by clicking on the trash icon) or send emails (by clicking on the envelope icon).
    
-   **Rating.** Showing the rating and number of reviews.
    
-   Showing **email status.**
    
-   **Date.** The time of that order.
    
-   **Action.** You can manually send emails to those processing by clicking the envelope icon.
    

### II. Automation button

Click **Automation** to visit your request review email setting page.

![](https://staticfiles.gleap.io/ghelparticle/N8JKXMdc6Cv425XFMWIE1o4eeQpjA5WE6r4SLrMM9JlUtFDk49YmiibeDIqavAoFr0GHj9DjwVw.png)

In this page, you can set up the time to send the emails.

![](https://staticfiles.gleap.io/ghelparticle/HIBLgzImOHYPPt376fpbwEnqQfl97iCVZlsmDz5WMq3x0s5jTkpdCRQspp2GSDhr13HEeCpJhYm.png)

You can customize the email content by clicking on the **Customize email** button.

![](https://staticfiles.gleap.io/ghelparticle/tMrKppo08J3xxtJjVXfHOxyo8N4jVwHH6aiSCqFSmdZ38BEWw0McEq3XQDbxluleCtRbAWfi8b5.png)

Please check all the information in the [Email Automation](https://docs.ryviu.com/en/articles/129-email-automation.md) article to learn how to set it up.

### III. Email notification

The Ryviu app allows you to send emails about activities in the reviews, questions, and answers sections. Click on **Email notification**, you can configure email alerts to stay updated.

![](https://staticfiles.gleap.io/ghelparticle/sdCf041SLvsW8XXChFvgiwQ2busudGe52rCexGDe4EXOEsM4hQnMwXTJAGwnhQ0zHhdSdcTE796.png)

This section includes two key settings: **Sender Email** and **Notification**.

![](https://staticfiles.gleap.io/ghelparticle/3a1dhMcKynTlxBRG54EDSfM1Zw9AfUeU8hzfhNvHU4ZJWcqpEBsApx3ItllOgnM3iclap9AM4uw.png)

**Sender email:**

-   Verify the email address to which you want to send an email to your customers.
    
-   Enter your domain and your name when sending emails.
    

**Notification:**

-   Activate the "New review notification" option to get an email notification when the product gets a new review.
    

-   Select "Enable/disable" for the option "Customer", or "Admin" to let the customer or admin get the email notification when a review or question has been replied.
    

For a further detailed process of setting **email notifications**, please check out this [guideline](https://docs.ryviu.com/en/articles/32-receive-email-notifications-for-new-reviews.md).

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!