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Importing reviews from CSV files

Importing reviews from CSV files

You can import reviews in Ryviu dashboard from other review apps via CSV files
Yen Ma avatar
Written by Yen Ma. Updated this week

Note: This feature supports Ryviu Paid plans only.

Import CSV file

Please go to your Ryviu dashboard > Products section > Click on Import button to browse your CSV file and start importing.

Note: Please make sure you have a CSV file of the reviews you want to import and that it is formatted correctly.

You just select one of three below options to import CSV file:

  • Skip importing: if you don't want to import reviews from the CSV file for products that existed in the Ryviu dashboard.

  • Replace product reviews with new data: replace existed reviews in the Ryviu dashboard with reviews in a CSV file.

  • Merge product reviews: combine existed reviews of your products in the Ryviu dashboard and new reviews in the CSV file.

Product reviews CSV file

Ryviu's Reviews CSV Example File

Please refer to the detail for fields of the CSV file and the types of information that belong in each field below.

  • product_handle (required): The product handle (Shopify), slug (WooCommerce), or friendly URL (PrestaShop) of the products you want to import reviews for should be used. Please check this article to know how to get the correct product handle: Get product handle.

  • rating (required): Valid values range from 1 to 5(1/2/3/4/5). Example: 5

  • title: review's title. For example, "Awesome!"

  • author (required): name of reviewers

  • email (required): Email of reviewers

  • body_text: Review text.

  • body_url: Images' URLs of reviews (URLs separate by a comma). Example: https://cdn.shopify.com/photo-1.png,https://cdn.shopify.com/photo-2.png

  • created_at: Format should be Year-Month-Date Hour:Minute. For example 2019-09-23 09:12. If the date format in your CSV file is not correct as required, reviews will be added to your Ryviu dashboard in real-time when you import the CSV file.

  • country_code: ISO CODES of countries contain 2 DIGIT. Example: US, UK,...

  • status: "enable" or "disable"

  • featured: "1" is featured review, "0" is not featured review

We suggest using Google sheets to open and edit the CSV file. If you encounter any errors, click here to learn how to resolve them.

Got questions? Please don't hesitate to ask us :)

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