---
title: "Ryviu x Shopify Flow"
description: "Learn how to use Ryviu with Shopify Flow to automate actions based on customer reviews."
url: https://docs.ryviu.com/en/articles/185-ryviu-x-shopify-flow
collection: "Apps integration"
updated: 2026-11-06
language: en
---

# Ryviu x Shopify Flow

Learn how to use Ryviu with Shopify Flow to automate actions based on customer reviews.

### ## **Before getting started, make sure:**

-   [Ryviu](https://apps.shopify.com/ryviu?utm_source=ryviu-docs) is installed on your Shopify store.
    
-   [Shopify Flow](https://apps.shopify.com/flow?utm_source=ryviu) is installed and activated.
    
-   Your Shopify plan supports Shopify Flow.
    

### \## Ryviu Flow Trigger

The Ryviu trigger is activated whenever a new product review is submitted. You can use the review data, such as:

-   Author
    
-   Rating
    
-   Review content
    
-   Customer email
    
-   Images
    
-   Videos
    

* * *

Create a customized workflow after a review using the Ryviu flow trigger on Shopify Flow app. Follow the steps below to learn how.

-   From your Shopify store admin, open Apps, click **Flow** to open the app’s dashboard.
    
-   Click **Create Workflow** button, then click **Select a trigger.**
    
-   Choose **Ryviu: Product Reviews App**, and click the **Ryviu flow trigger.**
    
-   Hover over the Ryviu Flow trigger in the right panel, click the "+" icon, then select **Condition.**
    
-   In **Conditions**, click **Add a variable,** search, and choose “customer.id“.
    
    ![](https://staticfiles.gleap.io/ghelparticle/GYSewuxit64T4IL8SMB0MVX10fhCb7hNgPefks679ERoxZ21oubuYzPgcdWPhW2mkCvIUoephzW.png)
-   Set the value of [**customer.id**](https://customer.id) is **Not empty and exists.**
    
-   Click **Add criteria,** click **AND,** and select **email** under **Ryviu flow trigger,** set it as **Not empty and exists.**
    
    ![](https://staticfiles.gleap.io/ghelparticle/Wlw6uXswIg8WF0exbL4EkuCSPQ9AzdTGsbpemG1zIYthoSLVq0TeQ6hwvUhqua7nqWy0T3hGnvg.png)
    
-   You can add other criteria, such as rating, image, or video.
    
-   After you are done with the setup conditions, hover over **Conditons** step on the right, click + next to **True,** select **Actions** and select action that you want for your workflow.
    
-   After you are done, click the **Turn on workflow** button.
    

Here is an example workflow that sends a marketing email when a customer submits a review with a rating of 4 stars or higher.

![](https://staticfiles.gleap.io/ghelparticle/MjXW42wAwQ7sLhfdxSkQvM4snRyqAKLZTziEr3mlG5b1feLBqyW13OWbjNYayv0r25soeqCF9HG.png)

* * *

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!