---
title: "Vip tiers"
description: "VIP Tiers allow you to segment customers into different levels based on their loyalty and engagement."
url: https://docs.ryviu.com/en/articles/193-vip-tiers
collection: "Loyalty & Reward Add-on"
updated: 2026-09-28
language: en
---

# Vip tiers

VIP Tiers allow you to segment customers into different levels based on their loyalty and engagement.

By setting up VIP tiers, you can reward your most valuable customers with exclusive benefits—helping increase retention and encourage repeat purchases.

### How to create a VIP Tier

To create a new VIP tier:

1.  Go to **Loyalty** in your Ryviu dashboard
    
2.  Select **VIP Tiers**
    
3.  Click **Create VIP tier,** and configure the tier settings:
    

![](https://staticfiles.gleap.io/ghelparticle/Lr2a9zkITL3jKyO4ST3CGVtXDc1HLjNYsiSzMtmj3UcdZXEuCPoA6TZsx7o1W1SH5bgYHH13HJe.gif)

-   Tier name
    
-   Points required to reach this tier.
    
-   Points bonus (%) extra points customers earn in this tier
    
-   Icon default or custom
    

5.  Click **Save** to create the tier. Once saved, the VIP tier will appear in your dashboard.
    

![](https://staticfiles.gleap.io/ghelparticle/DevKSLpZwV9fo3GOPNF0HR62qqSOwbrJ4NQvQ53IDz5P3VNSBnK3N2vw6LSs0jCqJobygmah0Z4.png)

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!