---
title: "Customers"
description: "The Customers section allows you to view and manage all customers participating in your loyalty program."
url: https://docs.ryviu.com/en/articles/195-customers
collection: "Loyalty & Reward Add-on"
updated: 2026-09-28
language: en
---

# Customers

The Customers section allows you to view and manage all customers participating in your loyalty program.

Here, you can track customer activity, points balance, and loyalty status—helping you better understand and engage your most valuable customers.

![](https://staticfiles.gleap.io/gattachments/dHD3YfcllVYivsyJEtcdo7PgLoeEdjBACE3rm6mrfd0udcpVBlEQ9GeiKTyQahXd0crHBTrQpEh.png)

### Access Customers

To view your customers:

1.  Log in to your **Ryviu dashboard**
    
2.  Go to **Customers**
    

You will see a list of all customers enrolled in your loyalty program.

### Customer information

Each customer record includes:

-   **Name and email**
    
-   **Points balance**
    
-   **VIP tier** (if applicable)
    
-   **Activity history**
    

This helps you quickly identify loyal customers and monitor their engagement.

### Manage customers

You can manage customer data directly from this section by clicking on the customer name:

-   **Adjust points**  
    Manually add or deduct points
    
-   **View activity history**  
    Track how customers earn and redeem points
    
-   **Update customer information**  
    Edit basic customer details if needed
    

### Advanced options

You can:

-   Click the **Export CSV** button to export the customer list to a CSV file.
    
-   **Sync customers** from Shopify by clicking on the Sync Customers button.
    

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!​