---
title: "Loyalty settings"
description: "You can manage program behavior and customize email notifications to match your brand and engagement strategy."
url: https://docs.ryviu.com/en/articles/196-loyalty-settings
collection: "Setting sections"
updated: 2026-11-03
language: en
---

# Loyalty settings

You can manage program behavior and customize email notifications to match your brand and engagement strategy.

The Settings section allows you to configure how your loyalty program works and how you communicate with your customers.

## Access Settings

To open Loyalty settings:

1.  Go to **Loyalty** in your Ryviu dashboard.
    
2.  Click **Settings.**
    
    ![](https://staticfiles.gleap.io/ghelparticle/eWUSVkrxhpbtre82FlCbhNMDBOVxEd8lbfpNL1ta3V6efErSVw03G6goy2rbE85iognMSMLjnMA.png)

## **Programs**

Turn on the features you need.

![](https://staticfiles.gleap.io/ghelparticle/hdLZpcXUdjUcHxy7vCslIlgCLVkz9J8ligI9Frm2uvNIjMVn6d8wX0bULg7IfrKbvAexc5WpB5y.png)

## **Emails**

You can send automated emails to customers after they earn points.

![](https://staticfiles.gleap.io/ghelparticle/2lCHeW0j6iZdzanPWg0FDaPGiPGETsxVqkxi1V2XFksPylN9TkzwrwBzh8iQJBvsOLdymQyoo1k.png)

To configure email templates:

1.  Enable the email notification
    
2.  Click the arrow icon to customize the template
    
3.  Click **Save** to apply changes
    

### **Email customization**

Each email template includes the following options:

-   **Subject:** Set the email subject line
    
-   **Logo** (optional): Upload your store logo
    
-   **Banner** (optional): Add a banner image
    
-   **Content:** Customize the email message
    
-   **Action button text:** Set the call-to-action text
    
-   **Style:** Customize button colors (background and text)
    

![](https://staticfiles.gleap.io/ghelparticle/uVKfhWLb2fL6Wxmi6AhK2SnROMOZNjPuItkdPQETb7qRBRQNPunCtk3uIA5K71zNS0sgbmVHu1S.png)

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**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!