The Pin to Top feature lets you choose up to 10 published reviews per product to display at the top of its product review widget, helping shoppers see important customer feedback first.
You can pin a review from the product review list or the review detail page by following the steps below.
From your Ryviu dashboard, go to Reviews → Products and open the product whose review you want to pin.
Find the review you want to pin, then use one of the following methods:
From the review list: Click the pin icon in the Actions column next to the three-dot menu.
From the review detail page: Open the review, then switch Pin to top to Yes.
Once pinned, the review will appear at the top of the review list in your dashboard and the product review widget on your storefront.
To unpin a review:
From the product review list: Click the highlighted pin icon again.
From the review detail page: Change Pin to top to No.
The review will return to the normal review order based on the widget's sorting settings.
Here are a few things to know about pinned reviews.
You can pin up to 10 published reviews per product. Unpublished reviews that were previously pinned still count toward this limit until unpinned.
Pinned reviews apply only to their own product's review widget. They do not affect the store-wide Featured Reviews widget.
When you change the sorting option, reviews follow the selected order. Rating and media filters also apply to pinned reviews.
Pinned reviews appear only once, on the first page of the widget.
Changes may take a short time to appear on your storefront.
Need help?
Get in touch with our support team through live chat or email at [email protected]. We're here to help!
