Reviews section

You can manage all reviews of your account in this section

Dan Dong avatar
Written by Dan Dong
Updated over a week ago

Reviews section includes all reviews' details such as product list, date of reviews, search box, etc. In here, you can control, manage, filter, and customize any reviews you want.

Accessing the Reviews section:

  1. Login to your Ryviu account.

  2. Click Reviews on the menu bar‌.

    • Select Analytics if you want to check the growth of reviews and all activities.

    • Select Manage Reviews if you want to control and customize all reviews.

    • Select CSV Import if you want to import reviews from CSV file.

I. Analytics

This page is divided into 2 main part Analytics and Recent activities. Here are benefits that this page will bring you:

  1. filter the time that you want to see the reviews growth in the line chart.

  2. check the recording of all activities which are relevant to reviews on your store, like imported reviews, real customer reviews, the vote, and questions. You can sort the result by oldest or latest.

Reviews anlytics

II. Manage Reviews

Section 1: product filter

1.1 Open to Products dashboard.

1.2 Search product on the list.

1.3 ‌Filter products list by status.

1.4 Product title and icon to click on product reviews detail page.

Section 2: Filtering reviews by date

Section 3: The reviews statistical chart

The reviews statistical chart

3.1 Shows reviews according to rating

3.2 Shows reviews according to countries

3.3 Number reviews are activated

3.4 The total number of reviews

Section 4: View Reviews dashboard as "Grid view" or "List view".

View reviews

5.1 View reviews as List view 5.2 View reviews as Grid view

Section 5: Sort and filter

Sorting reviews by the latest and oldest date.

Filtering reviews by rating, images, content, features as below:

Section 6: Search words and replace words.

6.1 Search words contained in your reviews 6.2 Enter words want to replace for words in 6.1 or take it to blank if you are going to remove words in 6.1. Please click on the Save button if you want to replace words.

Section 7: Delete review data

If you are going to remove a review, please click on that icon then select Remove and the review will be removed from your product.

Section 8: Add review to "Featured Reviews" or Remove review from "Featured Reviews"

Add reviews to Feature Reviews or Remove review from Feature Reviews by clicking on the Featured review icon

Section 9: Review status

Activate or deactivate review by clicking on Reviews status icon.

Section 10: Rating, comment, like, dislike, comment of review

You can preview almost information on your review in this section.

Section 11: Open product of a review

You can click on that icon to open your product page.

Note: You can customize in a bundle of 50 reviews on the current page by ticking in Selected. Then you can do some settings like enable, disable, set/unset featured, or remove.

III. CSV import

You can download the Ryviu CSV file template for reference. If you want to upload a CSV file, please click on browser.

Learn more about what are required fields in CSV file and how to import reviews from CSV file here.

Importing reviews from CSV file

If you need further help, please contact us via live chat or email.

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