Please go to Ryviu dashboard > Settings > Click on the corresponded field. Please do not forget to click on Save button after changing or editing something.

  • General                          
  • Profile
  • Password
  • Billing
  • Email Request
  • Import
  • Design
  1. General

2. Profile

You can change your email, first name, last name. Please click on Save after changing. 

3. Password

You can change your password in this field. Please click on Forgot your password to enter your email to get the new one. 

4. Billing

You can upgrade, cancel your membership and check invoice history of your account from here .

5. Email request

  • Order hook: Select Actived if you want to send a request for your customer to leave reviews for your products after an order completed.
  • Auto send request: Activate the feature if you want to send email automatically. Otherwise, your email will be pending on Emails section. Then you need to send it manually.
  • Select the template of Request reviews, Questions and Reply email.
  • Select Actived if you want to get email notice when product get new reviews.
  • Tick on Customer or Admin if you want to get email notice when have new reply.

5. Import

You can enable/disable these features before import reviews:

  • Click on Actived if you want all reviews imported are English from AliExpress - the Global site. It will be the original language of Aliexpress site (For example it will be Czech language if you turn on this option and go to Aliexpress Czech site to get reviews).
  • Show the reviewer name if you activate option Auto generator name.
  • Hide empty reviews if you activate the option Disable empty reviews.
  • Hide the reviews with the star number which selected by you in Disable reviews less than.
  • Select the number of character if you activate the Auto generator name feature.
  • Remove text from the title (Aliexpress reviews), the customer name (Amazon reviews).
  • Activate/deactivate the feature Only Images if you want to import review with photos only from AliExpress. It supports you when your membership is Pro or Unlimited.
  • Select countries to import reviews from AliExpress if you are Pro or Unlimited membership.
  • Select the Number of reviews to export if you import reviews from AliExpress.

6. Design

You can set up for the review layout on your product page in this section:

  • Choose theme for reviews section.
  • Select the date format.
  • Collection page: Click Actived if you want to show the total review.
  • Showing: Set the number of reviews per page. You cannot set the reviews of Masonry theme since it will be loaded in one page only.
  • Sort reviews by latest or oldest in the product page in Sort by option.
  • Verify Email: Activate it if you want to verify customer reviews before publish on your store. 

6.1. Reviews:

You can change the setting for Ryviu widget in this section.

6.1.1 Save button after setting.
6.1.2 No data: You can edit the color of star/button, and edit the text when click on each part. This setting will be shown on your store if your product has no reviews. Click Restore button if you want to be back the default setting.

6.1.3 Restore: Click on this button if you want to be back as our default setting.
6.1.4 Show/Hide: Select Green or Red color to show or hide feature on Ryviu widget.

6.1.5 Container: You can edit the title reply in this part.

6.1.6 You can set the star color and the text in this part.

6.1.7 You can change the text of the rating there.

6.1.8 Click on View all if you want to see all the image reviews.
6.1.9 You can set up for the button Write review in this field.

6.1.10 You can set up for the Filter there.

  • My ter: Click on this part to edit the text.
  • All: Click on this part to choose the way to filter: Excellent, Good, Average, Only image or all reviews to show.

6.1.11 You can set up for Sort by there.

  • Sort by: Click on this to edit the text.
  • Select latest or Oldest reviews to show.

6.1.12 You can see the previews for your setting in this part and click on the star to change the star style and star height in this part.


6.2. Question:
You can change the setting for Question and Answer section on your store. This feature is supported to Unlimited plan only.

6.2.1 Click on Save button after setting.
6.2.2 No data: Click on this button to set up your question and answer page when has no data. Please click on the text to edit.

6.2.3 Click on Restore button to return to the default setting.
6.2.4 You can edit the text on the Question and Answer page in this part.
6.2.5 Click on the text to edit.
6.2.6 Showing questions and answer in this part. Click on Answer question to reply. You can edit text for the answer form in this part.

It is simple to set up the review section on your store. As always, please contact our Help Desk if you need help. We will update this article if have any changed. Thanks.

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