All Collections
Ryviu Dashboard
Question & Answer section
Question & Answer section

It is easy to manage the question and answer of customers on your Shopify store if you're getting the paid membership.

Yen Ma avatar
Written by Yen Ma
Updated in the last hour

The Q&A widget supports Ryviu premium plans only.

The Q&A section in Ryviu lets you control, manage, and customize customer questions and answers effectively. In your Ryviu account, please navigate to the "Q&A" section.

  • Statistics

    View the total number of questions, answers, and votes.

  • Question Management

    1. Import questions from the CSV file.

    2. Filter questions

    3. Search questions by keyword or product handle/ID.

    4. Filter latest, oldest, or top voted questions.

  • Question Details

    1. Customer name and email.

    2. Question text.

    3. Product title linked to the Q&A section.

    4. Question status

    5. Question date.

    6. Number of likes and dislikes.

    7. Answer section for adding/removing replies.

    8. Option to delete questions.

  • Optional

    You can select many questions to show/hide, or delete at once.


Need help?

Get in touch with our support team through live chat or email at [email protected]. We're here to help!

Did this answer your question?