If you want to reset or reinstall Ryviu App from your Shopify store, let's follow this instruction.

You just need a few seconds to uninstall Ryviu app.

  1. Log in to your Shopify store admin > Apps

  2. Click "Delete" next to Ryviu - Product Reviews app

  3. Click Remove button

  4. Done

Note: Because Ryviu codes are not automatically removed on your site. Therefore, after uninstalling the app, you have to remove all codes from Ryviu that you added to your store. If you don't know how to do, you can contact us to help you with it. You may also need to remove the Ryviu chrome extension from the tool bar by following the steps below:

Uninstall Ryviu's Chrome extension

  1. Open your Chrome browser

  2. Right-click on Ryviu's Chrome extension at the top bar of your browser

  3. Select "Remove from Chrome..."

  4. Click Remove

  5. You are done

Please note that once removing Ryviu app from your store, all reviews will be disabled and all connections and Ryviu code included in your store will be removed. You can reinstall Ryviu and reconnect your store with the plugin by following this guideline.

If you need further information, please contact us via live chat or email.

Did this answer your question?