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How to get email notifications for new reviews?
How to get email notifications for new reviews?

You can control and check all reviews before publishing them in your store. Learn how to manage your review notifications in this guide.

Hanh Vu avatar
Written by Hanh Vu
Updated over a week ago

I. Get email notifications for new reviews

Ryviu will send you notifications via your email and Ryviu dashboard if someone leaves reviews on your store.

From your Ryviu dashboard, navigate to Settings > Email notification, precheck the option New review notification in Notifications, and click the Save button.

Note: You can enable the options to get email notifications when a review or a question receives a reply from the admin or a customer. This feature supports Premium plans only.

II. Enable the option Review approval

This feature helps you control all reviews on your store, including negative and positive feedback. Please follow the steps below:

  • Log in to your Ryviu dashboard > Settings > Customer Reviews

  • Review approval, select Enable option

  • Click Save button

All new reviews will be marked as Unpublish in your Ryviu dashboard. You can filter unpublished reviews and activate them after checking.

As always, if you have any questions, please feel free to contact us via the live chat widget from your Ryviu dashboard :).

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