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How to get email notifications for new reviews?
How to get email notifications for new reviews?

You can control and check all reviews before publishing them in your store. Learn how to manage your review notifications in this guide.

Hanh Vu avatar
Written by Hanh Vu
Updated over a week ago

I. Get email notifications for new reviews

Ryviu will send you notifications via your email and Ryviu dashboard if someone leaves reviews on your store.

From your Ryviu dashboard, navigate to Settings > Email notification, enable the option "New review notification", click "Save changes" button.

Get email notification for new reviews

Note: You can activate the options to get email notification when a review or a question gets a reply from the admin or a customer. This feature support Premium plans only.

II. Enable the option Approve reviews

This feature helps you to control all reviews on your store include negative feedbacks and positive ones. Please follow the steps below:

  • Log in to your Ryviu dashboard > Settings > Customer Reviews

  • Turn on option Approving - Verify customer review before publishing (green color).

  • Click "Save Changes" button

Approve reviews before publishing

All new reviews will be marked as disabled reviews in your Ryviu dashboard. You can filter disabled reviews and activate them after checking.

Activate disable reviews

As always, if you have any questions, please feel free to contact us via the live chat widget from your Ryviu dashboard :).

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