I. Get email notifications for new reviews

Ryviu will send you notifications via your email and Ryviu dashboard if someone leaves reviews on your store. From your Ryviu dashboard, navigate to Settings > Email System, you need to enable the option to get new review notifications.

Note: You can activate the options to get email notification when a review or a question gets a reply from the admin or a customer.

II. Enable the option Approve reviews

This feature helps you to control all reviews on your store include negative feedbacks and positive ones. Please follow the steps below:

  • Log in to your Ryviu dashboard > Settings > Customer Review under the Widgets section.

  • Turn on option Approving - Verify customer review before publishing (green color).

  • Save all changes

All new reviews will be marked as disable reviews in your Ryviu dashboard. You can filter disable reviews and activate them after checking.

As always, if you have any questions, please feel free to contact us via the live chat widget from your Ryviu dashboard :).

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