Customers Reviews settings

This article will cover you the general settings of customer reviews.

Dan Dong avatar
Written by Dan Dong
Updated over a week ago

Note: Please keep in mind to click on the Save button after you finish changing settings.

To get access to the Customer reviews settings section, in your Ryviu dashboard, click on Settings > Customers Reviews section.

Table of contents:

  1. General

  2. Featured Review

  3. Ryviu sidebar button

  4. Rating total widget

  5. Review Pop-Up Trigger

  6. Layout

  7. Language

  8. Button Customize theme

  1. General

There are a few options that you can set up in this part:

  • Review approval: Enable it if you want to verify reviews before publishing.

  • Lazy Load: Enable to make reviews and star ratings appear when visitor reached to section only.

  • Sort By Default: Sort reviews by 'latest', 'oldest', 'images', 'featured' or 'most likes' on the product page.

  • Customer Name: format of the review author's names

  • Date format: format of review's date

  • Rating default: You can set the number of star ratings on the review form.

    For example, when you set the 'rating default' is 5, then in the review form, 5 star ratings will be enable.

  • Multiple images on review: Enable this option if you want to show many images for one review.

  • Auto height images: To show images in the real ratio in Masonry theme, please select Enable for this option. If you select disable, then images will be in square shape.

  • Reviews per page: Set the number of reviews per page.

  • Load Reviews: Select Load more or Pagination for reviews.

2. Featured reviews

In this section, you can select featured reviews theme as Masonry or Carousel, then change settings of these theme.

  • With Masonry, you can set up to enable/disable product information. For example, in below screenshot, you can see that the product info is enable.

  • With Carousel layout, you will have more options to show/hide, like Show images, Review title, Review content, and Show more button.

Here is the example with the above setting:

3. Ryviu sidebar button

You can also show featured reviews in the sidebar widget. It takes a few seconds to set up for that part.

  • Ryviu sidebar widget: enable or disable

  • Offset sidebar: select the position to display Ryviu sidebar widget on your store.

4. Rating total widget


  • Collection showing: Disable to hide star rating on collection page

  • Hide empty ratings: Disable to hide star rating does of product doest not has a review on the collection page.

Note: This setting will work if you have installed code for your store. Please check this to know how to install: Install star rating on collection page (product grid page)

5. Review Pop-Up Trigger

Review Pop-Up Trigger is a useful functionality that Ryviu offers. It is a good way for you to show real-time evidence to increase trust in your customers and boost your sales.

  • Boost Sales Popup: Enable/disable popup

  • Popup Position: select a position to display popup on your store.

6. Layout

Ryviu offers 3 themes for reviews widget on your product page. You can select Default, Masonry, or Carousel layout and click on Customize theme button to edit your review layout.

7. Language

You can customize text of your Ryviu widgets by selecting language if your , then click on Customize language button to edit text manually.

8. Button Customize theme

You can personalize the layout of your reviews on your store by clicking on Customize theme button at the top right of Customer Reviews setting.

Then you can:

  • Select type of review widget (a).

  • Select the element to edit (b).

  • Select dark or light mode background to preview (c).

  • Select desktop (d) or mobile device (e) to preview.

  • Export setting the 1st account and import the setting for the other account without setting it in many times (f).

  • Click on the Save button (g) to save your changes in that last step.

8.1 Color

In this place, you can customize color for reviews widget, button, stars, etc.

8.2 Typography

In this part, you can change fox and size for the reviews text.

8.3 Sections

You can tick/untick the heading of the review widget, review button, date, etc in this section. After change the setting, you can see the preview in the right desktop.

8.4 Authors

In this part, you can set up the background color for the author's avatar. When you tick on the random color option, you can get author avatar in multiple colors.

8.5 Media

  • You can select the option to display image reviews, show multiple images in a review, adjust all images to have uniform height, and set hover effects on images. Choose between 'cover' or 'contain' effects to display images in the header and Default themes.

8.6 Star

You can change the style, color, and size of the star icon there.

8.7 Body

In this part, you can set up the box of reviews in your store.

8.8 Language

In Language section, you can check and customize text for your reviews widget, leaving review form.

That's all for the reviews widget settings. If you need further information, please contact us via email or live chat.

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