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Customers Reviews settings
Customers Reviews settings

This article will cover you the general settings of customer reviews.

Dan Dong avatar
Written by Dan Dong
Updated over a week ago

To get access to the Customer reviews settings section, in your Ryviu dashboard, click on Settings > Customers Reviews section.

Table of contents:

  1. General

  2. Review widget

  3. Rating total widget

  4. Customize button

  1. General

There are three options that you can set up in this part:

  • Approving: Enable it if you want to verify reviews before publishing.

  • Lazy Load: Enable to make reviews and star ratings appear when visitor reached to section only.

  • Translate text: customize text of your Ryviu widgets by selecting language, then click on Custom button to save the settings.

2. Reviews widget

You can do the following options:

  • Theme: select the layout of your reviews.

  • Sort By Default: Sort reviews by 'latest', 'oldest', 'images', 'featured' or 'most likes' on the product page.

  • Customer Name: format of the review author's names

  • Date format: format of review's date

  • Reviews per page: Set the number of reviews per page.

  • Load Reviews: Select Load more or Pagination for reviews.

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3. Rating total widget

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  • Collection: Disable to hide star rating on collection page

  • No Reviews: Disable to hide star rating does of product doest not has a review on the collection page.

Note: This setting will work if you have installed code for your store. Please check this to know how to install: Install star rating on collection page (product grid page)

Boost Sales Popup

  • Boost Sales Popup: Enable/disable popup

  • Popup Position: select a position to display popup on your store.

4. Customize

You can personalize the layout of your reviews on your store by clicking on "Customize" button at the top right of "Customer Reviews" setting.

4.1 General

  • Header Layout: select header layout of your Ryviu widget.

  • Font family: select a font to display your review. In default, our app will get the font of your Shopify theme.

  • Font size: set font-size of review.

  • Rating default: You can set the number of star ratings on the review form.

    For example, when you set the 'rating default' is 5, then in the review form, 5 star ratings will be enable.

4.2 Sections

You can enable/disable the heading of the review widget, review button, date, etc in this section. After change the setting, you can see the preview in the right desktop.

4.3 Avatar

In this part, you can set up the background color for the author's avatar. When you deactivate the random color option, you can select the background color and the text color.

4.4 Boost sales popup

You can set up featured reviews for Boost sales popup if you are getting a Paid membership. Just click here to check more information for this feature.

4.5 Widget box

In this part, you can set up the box of reviews in your store.

4.6 Button

You can set up the color of the button "Write a review" there:

4.7 Star and verify icons

You can change the style, color, and size of the star and the verify icon there.

4.8 Data Settings‌

You can export setting the 1st account and import the setting for the other account without setting it in many times.

If you need further information, please contact us via email or live chat.

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