---
title: "Common Amazon review import issues"
description: "If you cannot import Amazon reviews, or only a small number of reviews are imported (such as 8 or 100 reviews), please check the cases below."
url: https://docs.ryviu.com/en/articles/46-common-amazon-review-import-issues
collection: "Import reviews"
updated: 2026-11-08
language: en
---

# Common Amazon review import issues

If you cannot import Amazon reviews, or only a small number of reviews are imported (such as 8 or 100 reviews), please check the cases below.

Here are some solutions if you encounter issues when importing reviews from Amazon.

## 1\. Cannot get any reviews

### Reason

Amazon may block review loading if it cannot verify your browser session or IP address.

### Solution

Please try the following steps:

1.  Open Amazon in the same browser
    
2.  Log in to your personal Amazon account
    
3.  Refresh your Ryviu dashboard
    
4.  Try importing reviews again
    

## 2\. Can only import 8 or 100 reviews

In some cases, Amazon does not load all reviews from the product page, so you may only be able to import 8 or 100 reviews.

### Reason

Your Amazon account may have a temporary limit on the number of reviews you can view.

You can check this by clicking **See more reviews** on the Amazon product page to open the full review page.

![](https://staticfiles.gleap.io/ghelparticle/IlWcfx18aNicBBD3A1BuPGO6qLnMGJp8FxyCLQoN4Z4WeMDO6aEPhh0ePoR2GoBuPaT6l80w0Ja.webp)

Then request Amazon to load more reviews. Once more reviews become available, you can try importing again.

### Solution

If you need more reviews, you can:

-   Import from multiple Amazon products
    
-   Use another review source
    
-   Import reviews manually via CSV
    

## 3\. The product does not match your import settings

### Reason

Some import settings may limit the number of reviews that can be imported.

![](https://staticfiles.gleap.io/ghelparticle/LEch6XN0zNCgjWjxZ47FAyVQxgwtSl2nCfID0zOUHxyAgL03TpKtEI6XreJ5ra5V5XjMay0Z0Ey.webp)

For example:

-   Import image reviews only
    
-   Import by ASIN
    
-   Minimum star rating
    
-   Other review filters in Ryviu
    

In that case, Ryviu only imports reviews that match your settings.

### Solution

Please review your [import settings](https://docs.ryviu.com/en/articles/131-import-review-settings.md) and try reducing some filters.

For example:

-   Disable **Import image reviews only**
    
-   Lower the minimum star rating
    
-   Remove unnecessary filters
    

Then try importing the reviews again

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!