Here are our most common questions about the Q&A widget in Ryviu
1. Can Ryviu import questions and answers?
Ryviu supports importing Q&A via CSV files. Please learn how to import Q&A by visiting this article.
2. Can Ryviu export questions and answers?
You can export Q&A in the Q&A dashboard. Click on the product title to open the product.
Click on Export CSV.
3. How can I edit questions and answers?
Ryviu does not support editing Q&A in the Ryviu account. However, you can do that task with a CSV file. Please follow the below steps to modify Q&A:
Export Q&A to CSV file.
Open the CSV file on Google Spreadsheets > Edit Q&A > Download CSV file.
Import the new CSV file to your Ryviu account by selecting Replace items.
4. How can I check questions before publishing on my store?
From your Ryviu dashboard,
Access Settings
Click Questions & Answers
Enable option Question approval
Click Save button
5. Can I translate texts in Q&A widget?
From your Ryviu dashboard
Access Settings
In Questions & answers > click Customize theme
Edit texts in Language
Save your change
Need help?
Get in touch with our support team through live chat or email at [email protected]. We're here to help!