---
title: "Reviews are not appearing on my Wordpress WooCommerce store"
description: "If you got the issue that reviews are appearing after installing Ryviu plugin then please check instruction below."
url: https://docs.ryviu.com/en/articles/64-reviews-are-not-appearing-on-my-wordpress-woocommerce-store
collection: "Display reviews"
updated: 2026-11-03
language: en
---

# Reviews are not appearing on my Wordpress WooCommerce store

If you got the issue that reviews are appearing after installing Ryviu plugin then please check instruction below.

After installing the **Ryviu plugin** for your store and connecting it to Ryviu, if you cannot see the Ryviu review section when checking out your store, please follow the steps below to resolve this issue.

### **Case 1:** **You connected using an incorrect** "**WordPress Address (URL)".**

Please check all the instructions in this article for more details:

-   [**Install Ryviu plugin for Wordpress**](https://onemyhykl.gleap.help/en/articles/124-install-ryviu-for-your-woocommerce-store)
    

### **Case 2:** **You are using the WordPress page builder for the product page template.**

If your store uses a Wordpress Page builder for the product page template, please go to your Wordpress admin > **Settings** > **Ryviu**, change the settings of "**Star rating on product page**" and "**Review box on the product page**" to "**Custom Position,"** then add our shortcodes and add them to your product page template.

* * *

**Need help?**

Get in touch with our support team through [live chat](https://docs.ryviu.com/en/articles/101-support.md) or email at [info@ryviu.com](mailto:info@ryviu.com)**.** We're here to help!