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Ryviu app asks to install or update Ryviu chrome when importing reviews
Ryviu app asks to install or update Ryviu chrome when importing reviews

Please follow the instructions below to solve the issue

Dan Dong avatar
Written by Dan Dong
Updated over a week ago

If you already installed Ryviu Chrome extension but still get the message "Please install or update Ryviu chrome plugin to import or load more reviews." when trying to import reviews, you solve the issue by following these steps below:

First, please try to reload your browser and reimport reviews again.

If you still have issues, please follow the steps below to update or reinstall Ryviu chrome extension and try to import reviews

  1. Go to the Chrome menu and select "More tools" > "Extensions."

  2. Find Ryviu chrome extension and click on the "Details" button.

  3. Enable option "Developer mode"

  4. If an update is available, you'll see an "Update" button. Click on it to update the extension.

  5. If you still have issues, try disabling and then re-enabling the extension.

  6. If the above steps don't work, you can try uninstalling the extension and then reinstalling it from the Chrome Web Store.

If you followed all steps above but still have issues, please contact us via chat or email so we can check and fix the issue for you.


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