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Most common questions for Q&A widget
Most common questions for Q&A widget

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Yen Ma avatar
Written by Yen Ma
Updated over a week ago

Table of contents:

1. Can Ryviu import questions and answers?

2. Can Ryviu export questions and answers?

3. How can I edit questions and answers?

4. How can I check questions before publishing on my store?

5. Can I translate text?

1. Can Ryviu import questions and answers?

Yes, Ryviu supports importing Q&A via CSV file. Please refer the detail from this article.

2. Can Ryviu export questions and answers?

Yes, you can export Q&A. Please click on the the export icon of each product in the Q&A section. The bulk export option is not supported.

3. How can I edit questions and answers?

Ryviu does not support editing Q&A in the Ryviu account. However, you can do that task with CSV file. Please follow below steps to modify Q&A:

  • Export Q&A to CSV file.

  • Open the CSV file on Google spreadsheets > Edit Q&A > Download CSV file.

  • Import the new CSV file to your Ryviu account by selecting Replace option.

4. How can I check questions before publishing on my store?

From your Ryviu dashboard, please access to Settings > Questions and Answers > Enable option Approving' > Saves your change to approve questions.

5. Can I translate text?

Yes, you can. From the Questions and Answer settings, please hit on Customize button, then customize text in the Translate text section. There are many other setting options that you can customize for the Q&A widget here.

Please note to click on the Save button to save your changes in the last step.

These were the most asked questions regarding Q&A widget, and I hope this article is helpful.

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