Why can't I load Amazon reviews?

Please keep reading this article for the solutions.

Yen Ma avatar
Written by Yen Ma
Updated over a week ago

If you encounter issues when importing reviews from Amazon, here are some solutions

Problem: Unable to Import Review Content or Load More Than 11 Reviews

This issue occurs when Amazon can't verify your IP address during import. To resolve it

  1. Log in to your personal Amazon account using the same browser as your Ryviu account.

  2. Reload your Ryviu dashboard.

  3. Try importing the reviews again.


Problem. Can't Load More Than 100 Review

Amazon has set a limit to display only 100 reviews for each Amazon product. Therefore, Ryviu cannot load more than 100 reviews from each Amazon product page. To resolve this, you can import reviews from multiple Amazon products to a product on your store.


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