In your Ryviu dashboard menu bar, please click on Emails section. This section is divided into 2 parts, including Analytics and Automation.

It is simple to check the list of emails with the order number, the customer email, and the status of this email.

‌1. Showing the general report for sending email.

2. You can filter, order, send, or delete the email with a certain status or add your order# to search.

2.1. Order ID. You can select a maximum of 50 orders to remove (by clicking on the trash icon) or send emails (by clicking on the envelope icon) in your email sections.

2.2. Rating. Showing the rating and number of reviews.

2.3. Showing email status.

2.4. Date. The time of that order.

2.5. Action. You can send emails manually for the ones that are processing by clicking on the envelope icon.

In this part, you can set up your request review email. Please check the entire information in this tutorial.

You can edit the email template here by clicking the Customize email link in the Automation section.

Got any questions? Just let us know via live chat.