Emails section

You can manage your email which sent your your customer after for each completed order on this section.

Yen Ma avatar
Written by Yen Ma
Updated over a week ago

In your Ryviu dashboard menu bar, please click on Emails section. This section is divided into 2 parts, including Analytics and Automation.

I. Analytics

It is simple to check the list of emails with the order number, the customer email, and the status of this email.

โ€Œ1. Showing the general report for sending email.

2. You can filter, order, send, or delete the email with a certain status or add your order# to search.

  • Order ID. In your email sections, you can select a maximum of 50 orders to remove (by clicking on the trash icon) or send emails (by clicking on the envelope icon).

  • Rating. Showing the rating and number of reviews.

  • Showing email status.

  • Date. The time of that order.

  • Action. You can manually send emails to those processing by clicking the envelope icon.

II. Automation button

In this part, you can set up your request review email. Please check all the information in this tutorial.

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