About the Loyalty Add-on

Requirement:
- Ryviu version 2.0 (latest version).
- Subscribe to a Ryviu paid plan.
- Subscribe to Loyalty Add-on.

How to check your Ryviu version?

You can check your version from your Ryviu dashboard

Can I update my version to 2.0?

If you are using an older version of Ryviu, you cannot update to the new 2.0 version yourself.

The Loyalty add-on is a powerful feature designed to help you turn one-time shoppers into lifelong customers. By rewarding points for every review, you encourage customer engagement and build long-term brand loyalty.

💡 Key Benefits

• Boost Review Rates: Customers are more likely to share feedback when there’s a reward waiting.

• Drive Repeat Sales: Points can be redeemed for discounts, bringing customers back to your store.

• Build Trust: Authentic reviews combined with a loyalty program create a professional shopping experience.

How Loyalty works

The Ryviu Loyalty system helps you reward customer engagement and encourage repeat purchases through points, rewards, and VIP tiers.

To start using the Loyalty feature, please make sure the Reward Point Embed is enabled on your store.

1. Enable the Reward Point Embed

Please follow these steps:

Step 1. In your Shopify admin, go to Online Store → Themes.

Step 2. Click Edit theme on your current theme.

Step 3. Open App embeds and enable the Reward Points embed.

Step 4. Click Save.

Once enabled, the loyalty system will appear and work on your storefront.

2. Earn points

Customers earn points by interacting with your store, such as:

• Placing orders.

• Submit review via email.

• Signing up for an account.

• Subscribing to newsletters.

• Engaging on social media.

3. Redeem rewards

Points can be redeemed at checkout for rewards, including:

• Discounts on products.

• Order discounts.

• Free shipping.

4. VIP tiers

Higher tiers are unlocked based on points and activity:

• Unlock better rewards and benefits

• Offer bonus points or exclusive perks

• Encourage long-term engagement and repeat purchases

Why use Loyalty & Rewards

Acquiring new customers is often more expensive than retaining existing ones. Loyalty programs help you maximize the value of your current customers by encouraging repeat purchases and long-term engagement.

With Ryviu Loyalty & Rewards, you can:

• Create flexible earning rules

• Offer attractive rewards

• Build tier-based loyalty experiences

• Customize the program to match your brand

Need help?

If you need assistance, contact our support team via live chat or email at [email protected].