FAQs and Troubleshooting
The most commonly asked questions from Ryviu customers
By Yen and 3 others4 authors35 articles
Will using Ryviu slow down your store?
What is Lazy Load?
Reviews of Ryviu do not appear on Shopify Warehouse theme
Review section appears 2 times on my product page
How do I know if my Shopify theme is Shopify 2.0 OS theme?
Can Development Shopify store use Ryviu Paid features?
How to install Ryviu star ratings on the collection of Shopify's 2.0 free themes?
Most common questions for Q&A widget
Why I can not find Shopify products in my Ryviu account?
How can I get the image's URL?
Is it normal to have no WooCommerce products in the Ryviu account after connecting the store?
Quick access to your other Ryviu accounts
Fix the issue that you cannot upgrade your Ryviu plan for Shopify store?
How do I select featured reviews?
Solve issue "Please login your Ryviu account"
I forgot the password
Can I edit the Shop name?
Make featured reviews appear on top of your review section
Solving Star Color and Translation Issues with Your Rating Total Widget
Reconnect store with Ryviu
My comments are not showing up
Translate Ryviu widget into the language of your website.
Hide title of reviews ("Ship from:", "Color:"...) from my reviews
How to customize the date format of reviews?
Add Ryviu snippet code to display reviews of a product on a non-product page of your store
Remove Ryviu App From My Shopify Store
Get your store product handle/slug
Ryviu app asks to install or update Ryviu chrome when importing reviews
Can I change the product URL to import reviews?
How to update Ryviu chrome extension?
Why do I get fewer reviews than the number of the total ratings on an Amazon product page?
Why can I get only 20 reviews?
Can I restore deleted reviews?