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FAQs and Troubleshooting
FAQs and Troubleshooting

The most commonly asked questions from Ryviu customers

Yen Ma avatarDan Dong avatarAlice avatar
4 authors37 articles
Reviews of Ryviu do not appear on Shopify Warehouse themePlease follow this instruction to solve the issue
Will using Ryviu slow down your store?Ryviu won't slow down your store. This article explains how Ryviu loads reviews on your store.
What is Lazy Load?The lazy load facilitates a website load faster by reducing initial load time.
How to install Ryviu star ratings on the collection of Shopify's 2.0 free themes?You can install Ryviu review stars for Shopify's free themes by following this article
Reviews are not appearing on my Wordpress & WooCommerce storeIf you got the issue that reviews are appearing after installing Ryviu plugin then please check instruction below.
How long does it take for showing star ratings on Google organic search?While the time differs for every Shopify store, the time for a product review to appear with a star rating usually takes a couple weeks.
Troubleshooting with sending email request reviewsReading this article to know how to resolve typical problems that arise while delivering email request reviews.