FAQs and Troubleshooting

The most commonly asked questions from Ryviu customers

Troubleshooting with sending email request reviews

How long does it take for showing star ratings on Google organic search?

What is Lazy Load?

Reviews of Ryviu do not appear on Shopify Warehouse theme

Reviews are not appearing on my Wordpress WooCommerce store

Ryviu dashboard

How can I change the language on the Ryviu dashboard?

Can I approve reviews?

Can I change email address for my account?

Can I customize the font for product reviews?

Most common questions for Q&A widget

How do I select featured reviews?

Can I send a test email?

I forgot the password

Quick access to your other Ryviu accounts

Verify your domain email

Can I edit the Shop name when answering comments and questions?

Ryviu app

Stay updated with the latest frontend changes

How can I check the customer's email address?

How to customize the date format of reviews?

Solving star color and translation issues with the rating total widget

Make featured reviews appear on top of your review section

Add Ryviu snippet code to display reviews of a product on a non-product page of your store

Hide the title of reviews ("Ship from:", "Color:"...) from my reviews

Translate Ryviu widget's texts into the language of your website

My comments are not showing up

Import reviews

Adding photos to your CSV file

Why can't I import AliExpress reviews?

Why can't I load Amazon reviews?

Solving CSV file import errors

Can I change the product URL to import reviews?

Why do I get fewer reviews than the number of the total ratings on an Amazon product page?

Troubleshooting the Ryviu Chrome Extension

Get your Shopify product handle and ID

Why can I get only 20 reviews?

Payment

Ryviu - Pricing FAQs

Can Development Shopify store use Ryviu Paid features?